Your Health Information And Medical Records
Your medical file contains the information collected during your visits: consultations, test results, imaging, operations and hospital stays. It is kept confidentially by the hospital and shared only with the professionals involved in your care.
You can ask for a medical report, a copy of your results or a certificate at any time. Requests are handled by the medical records office, usually within a few working days, and an administrative fee may apply.
Requests for proof of birth, death or admission
The hospital issues the documents needed for civil registration and administrative procedures. Bring your ID card, your patient card and, where relevant, the receipts of your hospital stay.
Birth declaration
After a birth at YGOPH, the maternity issues a birth declaration that parents use to register the child at the civil registry and obtain a birth certificate. Do this as soon as possible after the birth, within the legal time limit.
Medical certificates and reports
Certificates of hospital stay, sick leave, medical reports for insurance or referral abroad are prepared by the doctor in charge. Ask during your consultation or at discharge.
Death certificate
In the sad event of a death, the doctor issues a death certificate and the mortuary service guides families through the formalities.
How we use your health information
Your personal health information is used and shared only to care for you and to:
- Provide patient- and family-centred care
- Support continuing care after discharge or transfer to another facility
- Carry out patient safety and quality improvement activities
- Teach and train health professionals, anonymously where possible
- Carry out research approved by our ethics committee
- Meet legal and public health reporting obligations
Medical records office
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Phone: (+237) 670 607 278
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Email: contact@hgopy.cm
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Address: N° 1827, Rue 1564 Ngousso, Yaoundé 5th — Cameroon
Trusted advice from our specialists
Five Things Every Family Can Do
- Attend at least four – ideally eight – antenatal visits during pregnancy
- Give birth in a health facility with skilled staff
- Breastfeed exclusively for the first six months
- Keep your child's vaccinations up to date and sleep under a treated mosquito net
- Know the danger signs and come to hospital without delay
