Your Hospital Stay
If your doctor decides that you need to stay in hospital, our admissions office will guide you through the formalities. Nurses, midwives and doctors care for you day and night, and your family is kept informed. YGOPH has around 226 beds across maternity, gynaecology, paediatrics, neonatology, surgery and intensive care, with single, double and shared rooms.
This page explains how admission works, what to bring, and how daily life is organised on the wards, so that your stay is as safe and comfortable as possible.
Admission Formalities
Your file is opened at the admissions office. A deposit is requested on admission, and a higher deposit before surgery, depending on the operation. A running bill is kept during your stay and the balance is settled at discharge, always at the official payment windows and against a receipt. Ask the admissions office about insurance, the universal health coverage (CSU) and the chèque santé.
What to bring
Please bring your documents and a few personal items. Keep valuables such as jewellery and large sums of money at home.
- ID card and patient card
- Referral letter and previous results
- Maternity or child health booklet
- Insurance card, if applicable
- Nightclothes, towel, slippers and toiletries
- Cup, plate and cutlery
- For babies: clothes, nappies and a blanket
Valuables
Valuables such as cash, jewellery, phones and expensive clothing should be left at home or given to a family member. The hospital cannot be responsible for items lost or stolen on the wards. If you have no choice, speak to the head nurse on arrival.
Be involved in your care
Patients and health professionals are partners in care. Here are five simple tips:
- 1. Ask questions if something is not clear, and write them down before the doctors' round.
- 2. Tell the team about your past illnesses, allergies and the medicines you take.
- 3. Take your treatment as prescribed and tell the nurse about any side effects.
- 4. Wash your hands and ask visitors to do the same, especially in maternity and neonatology.
- 5. Before leaving, make sure you understand your treatment and your follow-up appointment.
Meals & visits
Meals are provided by the hospital. Tell the nurse about any special diet; food from outside may be allowed depending on your diet and the rules of the ward. One companion may stay with a child or a patient who needs assistance.
- Doctors' rounds: every morning
- Visiting hours: 12:00 – 13:00 and 18:00 – 19:00
- Intensive care: close family only
- Discharge: usually before 12:00 noon
Admissions office
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Phone: (+237) 670 607 278
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Email: contact@hgopy.cm
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Address: N° 1827, Rue 1564 Ngousso, Yaoundé 5th — Cameroon
SINGLE ROOMS
Private rooms for more comfort and privacy, subject to availability and a higher daily rate.
Price ListSHARED WARDS
Wards of several beds, the most affordable option, cared for by the same teams.
Price ListMOTHER & BABY
In maternity, babies stay with their mothers whenever possible to support bonding and breastfeeding.
MaternityWe are here to answer your questions
Still have a question? Call us
(+237) 670 607 278Ans: The hospital provides meals. Food from outside may be allowed depending on your diet and the rules of the ward; ask the nurse in charge before bringing anything.
Ans: Yes, subject to availability. Single rooms have a higher daily rate, shown on our price list. The admissions office will tell you which rooms are free on the day of your admission.
Ans: Speak to the admissions office or the social service as early as possible. The hospital works with the Ministry, benefactors and partners to find solutions for patients in difficulty, and no emergency is refused.
Ans: Doctors and head nurses give news to the patient and to designated family members, in person. Information by phone is limited to protect your confidentiality.
Ans: The doctor decides on your discharge, usually in the morning. Before leaving, settle your bill, collect your discharge summary and prescriptions, and make your follow-up appointment.
